Trust, Safety & Security Last update 11 months ago

Effective Date: 01/01/2024

Welcome to Gotlancer! Your safety and security are of utmost importance to us. This page outlines the measures and guidelines we have implemented to ensure a secure and trustworthy environment for all users.

1. User Verification

a. Identity Verification:

  • Users are encouraged to complete identity verification to enhance trust within the Gotlancer community. This process helps establish the authenticity of users and creates a more secure environment.

b. Payment Verification:

  • To ensure the security of financial transactions, Gotlancer encourages users to complete payment verification. Verified payment methods contribute to a safer payment process for both employers and freelancers.

2. Secure Communication

a. Messaging System:

  • Gotlancer provides a secure messaging system for communication between employers and freelancers. Users are encouraged to conduct most project-related communication within the platform to ensure a record of interactions.

b. Privacy Settings:

  • Users can customize their privacy settings to control the visibility of their information. This includes the option to keep certain details private to maintain a level of confidentiality.

3. Project Management

a. Milestones and Escrow:

  • Gotlancer's milestone and escrow system helps ensure fair compensation for freelancers and project completion for employers. Funds are held securely in escrow until milestones are successfully completed.

b. Dispute Resolution:

  • In the event of a dispute, Gotlancer provides a dispute resolution process to help mediate and find a fair solution for both parties. This adds an extra layer of security to the project collaboration process.

4. User Ratings and Reviews

a. Transparent Feedback:

  • Gotlancer encourages users to provide honest and transparent feedback. Ratings and reviews contribute to the overall trustworthiness of users within the community and help others make informed decisions.

5. Security Measures

a. Data Encryption:

  • Gotlancer employs industry-standard encryption to protect user data, ensuring that sensitive information remains confidential.

b. Account Security:

  • Users are encouraged to use strong passwords and enable two-factor authentication to enhance the security of their Gotlancer accounts.

6. Reporting Suspicious Activity

If users come across any suspicious activity or behavior that may compromise the trust and safety of the Gotlancer community, they are urged to report it immediately through the appropriate channels.

7. Continuous Improvement

Gotlancer is committed to continuously improving and evolving our security measures to adapt to emerging threats and ensure the ongoing safety and trust of our users.

8. Changes to Trust, Safety & Security Measures

Gotlancer reserves the right to update or modify these trust, safety, and security measures at any time without prior notice. Any changes will be effective immediately upon posting on the Gotlancer website.

By using the Gotlancer platform, you acknowledge and agree to comply with these trust, safety, and security measures. If you have any questions or concerns, please contact us at security@gotlancer.com.

Thank you for being part of the Gotlancer community, and we appreciate your commitment to a secure and trustworthy freelancing experience!