Payment Terms Last update 1 year ago

Effective Date: 01/01/2024

Welcome to Gotlancer! This page outlines the payment terms that govern transactions on our platform. By accessing or using the Gotlancer website and mobile applications (collectively referred to as the "Platform"), you agree to comply with these Payment Terms.

1. Payment Processing

a. Transaction Fees:

  • Gotlancer charges a transaction fee on the total amount of each project transaction. The fee is deducted automatically when funds are released from escrow.

b. Withdrawal Fees:

  • A withdrawal fee is applied when users transfer funds from their Gotlancer account to an external payment method.

c. Currency Conversion Fee:

  • When currency conversion is necessary for a transaction, a currency conversion fee may be applied.

2. Escrow and Milestone Payments

a. Escrow System:

  • Gotlancer employs an escrow system to secure funds for each project. Funds are held in escrow until milestones are successfully completed, providing security for both employers and freelancers.

b. Milestone Payments:

  • Projects with defined milestones allow for segmented payments. Employers release funds from escrow for each successfully completed milestone.

3. Payment Disputes and Resolutions

a. Dispute Resolution Process:

  • In the event of a payment dispute, Gotlancer provides a dispute resolution process to mediate and find a fair solution for both employers and freelancers.

b. Refund Policy:

  • Refunds may be applicable in certain circumstances. Please refer to the Gotlancer Refund Policy for detailed information on refund eligibility and procedures.

4. Payment Security

a. Secure Payment Processing:

  • Gotlancer employs secure payment processing systems to protect the financial information of users.

b. Fraud Prevention:

  • To maintain the security of transactions, Gotlancer implements measures to prevent and address fraudulent activities.

5. Changes to Payment Terms

Gotlancer reserves the right to update or modify these Payment Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Gotlancer website.

By using the Gotlancer platform, you acknowledge and agree to comply with these Payment Terms. If you have any questions or concerns, please contact us at payments@gotlancer.com.

Thank you for using Gotlancer and being part of our secure and reliable freelancing community!